Last Updated: 9/8/2024
Welcome to SecureOneLabs. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, https://www.secureonelabs.com.
Who We Are
Our website address is: https://www.secureonelabs.com.
Other domains we use include *.secureonelabs.io
Company Name: SecureOne Labs
Contact Email: [email protected]
What Personal Data We Collect and Why We Collect It
We collect various types of personal data from users and site visitors for different purposes. The data we collect includes personal information (such as your name, email address, and personal account preferences), transactional data (such as purchase information), and technical data (such as cookies and IP addresses).
We collect this data to:
- Provide and maintain our services
- Improve user experience
- Process transactions
- Communicate with users
- Ensure the security of our website
We collect and retain data based on your consent or for purposes that comply with applicable laws and regulations.
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture will be visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Contact Forms
If you submit a contact form on our website, we collect the personal data you provide, such as your name, email address, and message content. This information is retained for a period of [specify duration, e.g., six months] for customer service purposes and is not used for marketing purposes.
Cookies
We use cookies to enhance your experience on our website. The types of cookies we use include:
- Essential Cookies: These cookies are necessary for the website to function properly. They include cookies that enable you to log into secure areas of our website.
- Preference Cookies: These cookies are used to remember your preferences and various settings.
- Analytics Cookies: We use analytics cookies to track information about how our website is used so we can make improvements. These cookies do not collect personal information about you.
You can manage your cookie preferences through your browser settings. If you choose to disable cookies, some features of our website may not function properly.
Analytics
We use Google Analytics to collect anonymous analytics data to help us understand how visitors use our website. This data helps us improve our services and website functionality. You can opt out of analytics tracking by adjusting your browser settings or using an opt-out tool provided by the analytics service.
For more information, please refer to Google’s Privacy Policy.
Who We Share Your Data With
We do not share your personal data with third parties, except in the following circumstances:
- Service Providers: We may share your data with third-party service providers who assist us in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
How Long We Retain Your Data
We retain personal data collected or processed by the website for as long as necessary to fulfill the purposes for which it was collected. Specifically:
- Comments: Retained indefinitely to recognize and approve follow-up comments automatically.
- Contact Form Entries: Retained for six months for customer service purposes.
- Analytics Records: Retained for one year.
- Customer Purchase Records: Retained for seven years.
What Rights You Have Over Your Data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where Your Data is Sent
Visitor comments may be checked through an automated spam detection service. Additionally, we may transfer your data to third-party services located outside the European Union, ensuring that such transfers comply with applicable data protection laws.
How We Protect Your Data
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
- Encryption: We use encryption to protect sensitive data transmitted online.
- Two-Factor Authentication: We use two-factor authentication to prevent unauthorized access to accounts.
- Staff Training: We regularly train our staff on data protection practices and protocols.
What Data Breach Procedures We Have in Place
In the event of a data breach, we have established procedures to handle potential or real breaches, including:
- Internal reporting systems to escalate incidents
- Contact mechanisms to inform affected users
- Collaboration with regulatory authorities
What Third Parties We Receive Data From
We do not receive data about users from third parties, except for data necessary for our services, such as data from our analytics provider.
What Automated Decision Making and/or Profiling We Do with User Data
Our website does not engage in automated decision-making or profiling that significantly affects users. If this changes, we will update this section to provide relevant information.
Industry Regulatory Disclosure Requirements
As a company operating in the cybersecurity industry, we comply with applicable privacy laws and regulations. If you have any specific questions regarding our compliance, please contact us.
Contact Information
For privacy-specific concerns, please contact:
Company Name: SecureOneLabs
Contact Email: [email protected]
Additional Information
For more information about how we handle personal data, please refer to the additional sections above or contact us directly.